Roaming and Interconnect Assurance
Real-time detection of VoIP issues on roaming interconnects
Abstract
Roaming services need carrier network voice interconnects to destination partners. As international voice services contribute significantly to roaming revenues, our solution monitors 100% of VoIP calls. Real-time detection of voice quality issues prevents an impact on revenues.
Detecting interconnect network voice issues
Some of your roaming visitors experience poor voice quality on international calls. How can network operators detect voice quality and service issues on carrier interconnects?
Monitor 100% of voice call RTP media links
Your roaming voice service KPIs do not indicate carrier interconnect roaming issues, but the voice quality is poor. Adding an independent VoIP monitoring of 100% customer experiences gives you voice quality visibility.
Real-time voice quality issue detection reduces MTTR