Monitoring network signaling links captures the network-wide customer experience. Our solution adds intelligence to captured data by correlating all customer network transactions into a single customer data record (CDR). Through open interfaces, our real-time customer insights are easily integrated for revenue assurance, CEM applications and other OSS/BSS systems.

Telecom customer experience data expands as services become more complex, consuming valuable time searching and analyzing. Our Network and Subscriber Intelligence solution delivers customer insights in real-time, with added intelligence to increase OSS/BSS application efficiency and deliver fast results. Real-time OSS/BSS customer insight integration examples include Revenue Assurance systems, Business Intelligence, Welcome SMS, Device management systems and Road traffic flow reporting.