Support and Maintenance Services
Select the value-added services from the Nexus Telecom Portfolio that make the most sense for your organization, from implementation to optimization.
Below are details of our standard service and maintenance packages, customised options are available at your request.
Please note that not all services are available for all products.
Office hours are local to the respective Nexus Telecom office.
Platinum Support
Includes the entire suite of comprehensive support services offered by the Nexus Telecom specialists – 24 hours a day, 7 days a week. ► full details
Gold Support
Entitles your organization to a wide range of support services 24 hours a day, Monday through Friday. ► full details
Standard Support
Provides telephone and e-mail support from the Nexus Telecom team of experts during operating business hours, allowing up to eight hours (one business day) response time. ► full details
Office Locations
Always close to you
With office locations all over the world, Nexus Telecom is always close to its customers.
Latest News
21-24 May 2012
Nexus Telecom invites you to the 2012 Management World event to learn more about new ways for service providers to achieve the agility, efficiency and innovative skills needed to win in a market where customers have unlimited choice.
Come and visit us in Dublin at Booth #4!
21 February 2012
New high-speed 40 Gb/s Capture Cards for NexusNETVIEW Mobile Broadband
Nexus Telecom is pleased to announce the availability of a new range of high-speed packet capture cards. Nexus Telecom's NexusNETVIEW now supports 40 Gb/s capture packets from high-speed Ethernet.
17 February 2012
Monitoring DiGi's network swap
DiGi Telecommunications, a leading mobile communications company, uses NexusNETVIEW to monitor their mission critical network swap.
