Professional Support Services
In today's rapidly changing, and fiercely competitive Telecommunications Market a maximum reliability, responsiveness and capabilities of your network, services, software, and hardware components is essential. Relay on your OSS applications become even more important.
Timely access to your Support Team is vital to the development an ultimate success of our product. There are three ways to obtain support for our NexusMETER product:
- phone
- remote access
Premium Service for Premium customers, please contact us to be a part of this Team.
To complement the solutions that Nexus Telecom delivers, Nexus Telecom Professional Services offers a wide range of support of the following services to aid you through all phases:
- Initial planning and sizing
- Deployment
- Training
- Technical Support
- Maintenance and upgrade (support and maintenance packages)
Our specialists all have extensive experience and qualifications in the telecommunications software industry, with strong knowledge in both wireless (GPRS/GSM/UMTS) and wireline (IP, VoIP, NGN, PSTN, ISDN, ATM, FR) standards. With our strong partnerships throughout the industry we can ensure that we stay abreast of new market developments as they emerge.
Nexus Telecom Professional Services is dedicated to providing a first-class level of service to all customers, for both on-site and remote support activities. With our network of local VARs and alliances we can offer value-added knowledge to safeguard your market position – wherever you may be in the world.
The highest level of support within the shortest response times – what else would you expect from Nexus Telecom?
We look forward to working with you as one of our ever-growing number of long-term customers. Contact us to establish which level of support would be optimal for your company.
Office Locations
Always close to you
With office locations all over the world, Nexus Telecom is always close to its customers.
Latest News
21 Feb 2013
Nexus Telecom and Aito Technologies Join Forces
Nexus Telecom and Aito Technologies join forces with the integration of Aito's Customer Experience Analytics application (Aito CEA) in Nexus Telecom's NexusNETVIEW which will provide a very powerful holistic off the shelf monitoring solution.
10 February 2013
Our latest NexusNETVIEW Success Stories
- Operator in Asia Pacific installs the NexusNETVIEW Signaling Intelligence and Mobile Broadband Common Probe
- Specialized NexusNETVIEW Business Application accepted in the Netherlands
- Packet Switched Nawras Acceptance
28 January 2013
NexusNETVIEW Release 7.1
NexusNETVIEW Signaling Intelligence Release 7.1 is now deployed and receiving customer acclamation. Why? Our Customers rolling-out 4G / LTE have fast trouble-shooting capability with Voice Call issues.
