Support

In today’s rapidly changing and fiercely competitive Telecommunications Market, maximum reliability and responsiveness of your network, services, software, and hardware components are essential.

Our aim is to give timely access to our support team for the ultimate success of our solutions.

How to access our support team is detailed in our solution’s Service contracts:

  • phone
  • email
  • chat
  • remote access

To complement our solutions, Professional Services offer a wide range of support services including the following:

  • Initial planning and sizing
  • Deployment
  • Training
  • Technical Support
  • Maintenance and upgrade

Our specialists have extensive experience and qualifications in the telecommunications software industry, with strong knowledge in both wireless (GPRS/GSM/UMTS/LTE) and wireline (IP, VoIP, NGN, PSTN, ISDN, ATM, FR) standards. With our strong partnerships throughout the industry, we can ensure that we stay abreast of new market developments as they emerge.

Nexus Telecom Professional Services is dedicated to providing a first-class level of service to all customers, for both on-site and remote support activities. With our network of local Channel Partners and alliances, we can offer value-added knowledge to safeguard your market position – wherever you may be in the world.

We offer the highest level of support within the shortest response times to suit you specific business environment.

We look forward to working with you as one of our ever-growing number of long-term customers.