Voice Quality Monitoring
Locating voice quality issues in VoIP networks
To determine the location of VoIP network’s intermittent voice quality, our solution provides voice quality visibility for all VoIP network links. Customer experience of voice quality is measured bidirectional in 5 second interval MOS values for all calls for each destination and customer segment, including handsets and voice codecs. Measurement reports include SIP voice service KPIs, packet statistic KPIs and total minutes voice quality MOS dashboards.
Independent deployment for multi-link VoIP networks
To improve customer voice quality, our VoIP monitoring solution is a simple cost effective deployment. A single small server has a large voice call RTP monitoring capacity when compared to other systems. A VoIP network quality overview displays KPIs for the most common customer voice call issues impacted by voice quality. The solution is scalable for multi-link monitoring and integrates easily into operator’s OSS/BSS systems.