Our solution enables Tier 1 operators and enterprises to cost-effectively operate, optimize and plan their networks. Real-time network infrastructure and service status reporting detects service quality issues. “Burden-of-proof” troubleshooting investigations determine if an issue is a network or a customer related cause, helping to manage strict Service Level Agreements (SLA) and protect revenues.
How to manage growth in service applications and network resources
Growth in customers, network and services increase revenues. Infrastructure issues that impact any of these are critical and threaten revenues. Our solution gathers service application and network resource statistics, to display near real-time network-wide visibility of traffic load and service quality performance. Customized alarm thresholds allow engineers to get early warnings of potential major issues and resolve them immediately.
Guaranteed service quality attracts customers
How can you manage service quality for high revenue customers? Tier 1 operators use our solution to detect issues impacting services and investigate to find the cause and “burden-of-proof”. Detecting and efficiently resolving issues reduces operation costs and protects revenues. Customers can login to service performance reports and view their service performance details over various time intervals.