iCDR - The next (r)evolution in Service monitoring

Wednesday 6th July 2011

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Presenters:

• Ian Dawson, Senior Marketing Manager, Nexus Telecom
• Dan Baker, Analyst, TRI
• George Malim, Editor, VanillaPlus

Overview:

In today's communication services and technologies, operator networks have become complex protocol environments, especially where established legacy networks and NGNs are combined.

So how can you manage services, analyse and provide solutions to increasingly technology aware and service quality demanding customers, and using the same data, improve revenues? It's simple! You need an intelligent data monitoring system which provides real, on-line End-to-End iCDRs.

Our experience tells us that in the market today, there is a great deal of confusion as to what really a CDR is. You can follow the evolution, and understand how iCDRs reduce Customer Care costs and raises the Operator's quality image.

We look forward to your participation in the second Webinar on the use of network data, this time iCDRs.

4 Reasons to attend this webinar:

• iCDR concepts from today's intelligent monitoring systems
• Why an iCDR provides more information with less infrastructure
• How this CDR concept allows scaling of a centralized intelligent monitoring system for very large networks, allowing successful integration in the largest GSM/UMTS network in Europe
• Why these CDRs make Customer Care far easier and the system pays for itself!