Telecom Management and Planning

A Business Plan enables management to think through the business in a logical and structured way and to create a business differentiator.

Key Tasks include:

• To ensure timely resources needed to carry out the plan are identified.
• Build resource efficient structures.
• Knowing when to invest in network extensions and benefit from new network technologies.
• Create a business differentiator to promote revenue growth
• Manage Customer experiences and expectations to attract new Customers
• Install information systems to indicate the progress against the plan

To maintain the competitive edge with customer services and network efficiencies, businesses today are benefiting from clever network monitoring and data management systems.

In helping Telecom Businesses, Nexus Telecom delivers real time Network and Service performance details including end-to-end Customer CDRs, providing near real-time Data Management and Enrichment systems. Our systems deliver the value in your network data, and identify when you need take actions to improve customer experience and service quality, both critical to extend your business differentiator.

As a Telecom Manager, you are also able to centralise the expertise within your Business and Operation Services (BSS/OSS) resources, creating a network-wide service view of your business. The benefits are efficiencies for network planning, network resource optimization and centralized resource management. Having access to a centralized view of your business, investments and budgets represent the real picture. Through our intelligent systems, we provide access to network and customer data for many operational and business area resources, without them needing a detailed technical knowledge of the telecom network.

Nexus Telecom focused on providing two of many options to assist Business Management.

One option is having access to network data, real time! Accessing customer data on-line provides instant feedback from services consumed, business strategy initiatives and detecting changing traffic trends, especially in roaming services and mobile data. Being informed quickly of severely affected services or potential revenue threats can preserve your service image and revenue cash flows.

Another option is to manage and enrich this real-time data with Customer profiles and network inventory information to indentify new revenue potential. Responding fast to service consumption patterns within your Customer base assists in creating new service product opportunities. With the ability to quickly change the configuration of your specific data models, the result is a near real time view of your Products and Services, how they are consumed by Customers and whether your revenue plans are achievable.

The same network data is also provided as an independent on-line transaction data source into Revenue Assurance for Fraud Detection and Billing Verification. Our data management solution is also able to bring the billing data from legacy and new network technology network equipment into a common billing stream for the Billing applications

Our Customers are extremely satisfied with our on-line systems which have proven themselves in giving a complete BSS/OSS network management view. The on-line systems enable fast detection and response to Service and network performances, as well as improving problem resolution time. Especially due to the fast detection and resolution of degraded or faulty services, Operators save large potential losses of revenue which would result if these problems remained undetected for longer periods, or take an extended time to repair.

These solutions are among the many ways in which Nexus Telecom assists Telecom Managers to continuously check Products, Services, Budgets and Revenues are aligned with your Business plans. With the in-built flexibility of our solutions, you can quickly adapt and measure the new business strategies which you implement to extend your differentiator in keeping ahead of the competition.

Related Products:

• NexusNETVIEW CEM
• NexusMEDIATION